Cancellations & Modifications Policy

At DelicaC’s, we handcraft each of our brigadeiros with care and attention to detail. Due to the personalized and made-to-order nature of our products, we enforce strict policies on cancellations and order modifications to protect both our customers and our business.
 

Order Modifications:
You can request modifications to your order within 2 hours of placing it. After this period, we are unable to make any changes, as preparation begins promptly after the order is confirmed.

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Order Cancellations:

• Cancellation Window: You can request a cancellation within 2 hours of placing your order. After this period, the sale becomes final, and no cancellations will be accepted.

• Non-Refundable Orders: Since our products are custom-made, any orders canceled after the 2-hour window will not be refunded.
   

Custom Orders:

• Large or Corporate Orders: For larger or custom orders (such as corporate gifts or event catering), we require a non-refundable deposit at the time of order placement. If you cancel after the agreed time frame, the deposit will not be refunded.
   

No Refunds on Completed Orders:

• Once your order is prepared and ready for pick-up or delivery, no refunds will be issued under any circumstances.
   

Please note: These policies may be adjusted as our business grows and our production process evolves.

These policies ensure that we can maintain the high quality of our products while minimizing losses due to last-minute cancellations or changes. For any questions, contact us at contact@delicacs.com.