Frequently asked questions
You can place an order directly through our website or by contacting us via email or phone. While we accept inquiries through social media platforms (Facebook or Instagram), all payments must be completed through our website. Choose from our standard box sizes, select your favorite flavors, and follow the checkout process. Please note that all orders are made-to-order and require 48 hours for preparation.
We accept the following payment options:
Zelle
Venmo
All major credit cards via our website
Cash upon pickup or delivery For phone and WhatsApp orders, we also accept credit card payments. Please ensure you have the exact cash amount for pickups or deliveries if paying by cash.
If you need to cancel your order, you can do so within 2 hours of placing it. After that, all sales are final, and we’re unable to offer refunds.
For modifications, changes can also be made within the first 2 hours. After that, no changes can be made as we begin preparing your order right away.
The number of brigadeiros you’ll need depends on the size of your event and how they will be served. As a general rule, we recommend 2 to 3 brigadeiros per guest for dessert tables. Feel free to contact us for advice on determining the right quantity for your specific event.
Yes! We are happy to work with you to create a unique flavor combination that suits your event or brand. For custom flavor assortments, please contact us directly to discuss your preferences and the details of your event. Please allow extra time for custom requests.
